SMART fares and service bundles

SMART deals and products

Week-end Trips

Follow us and take advantage of the WEEK-END TRIPS offer with a discount of up to 20% for car rentals. This offer is available occasionally and is valid for rentals of min. 3 days between THURSDAY and MONDAY.

Paynow

Use the PAYNOW code at the time of booking to benefit from a 5% discount on the rental rate. This facility is available for reservations made with min. 3 months in advance and full payment.

One Way

Book with confidence because you can return the rented car in another location! Tick the option "Car return in a different location?" when filling out the reservation form and the system will show you offers with the relocation fee included.

Car of the Week

Occasionally, we promote a specific car model from the Travis fleet, which you can book during a week with a special 20% discount. Follow us and take advantage of this offer!

Car Protect

Drive relaxed! In addition to the insurances included in the rates (BASIC Cover), you can choose for additional protection plans and reduction of the user`s responsibility: EXTRA Cover, SUPER Cover, FULL Cover.

myTravis

Join myTravis, our loyalty program and accumulate points for car rentals. These points will bring you rate discounts on your next rentals and many other Travis Rent a Car benefits.

Car 2 You

The Travis car is coming to you! For your convenience, we can deliver and pick up the rented car anywhere in Romania, for a fee. For longer rentals, the delivery and collection of the car is free of charge.

International Rent

You can travel abroad with Travis cars. The service is available with an additional fee, for trips in the EU countries and in the Republic of Moldova, subject to certain terms and conditions.

Rent for Business

We offer smart mobility solutions for companies. Discover our products and take advantage of the benefits offered: varied car fleet, flexibility, special prices with tax-deductible fixed rates, logistic support etc.

Optional services

We want every experience with us to be a pleasant one. That's why we try to offer high quality car rental services. In addition to the variety of the car fleet, to meet all needs, we have available a number of additional services, such as:

EXTRA Cover protection

Includes BASIC Cover protection plan and reduces the user (lessee) responsibility in case of damage of the wheel rims/covers, tires* and car windscreen. Full deposit is required. Uncovered risks: the car interior. In case of damage (except wheel rims/covers, tires* and car windscreen) or theft, 100% of your deposit will be charged.
*In case of flat tire, the cost of vulcanization services will be reimbursed up to a limit of 25 EUR/event, based on supporting documents.

SUPER Cover protection & REDUCED RESPONSIBILITY

Includes EXTRA Cover protection plan and reduces the user (lessee) responsibility in case of damage or theft, subject to compliance with applicable law. The amount of the deposit is reduced up to 50%. Uncovered risks: the car interior. In case of damage (except the car interior) or theft, the whole of your deposit will be refunded.
*In case of flat tire, the cost of vulcanization services will be reimbursed up to a limit of 25 EUR/event, based on supporting documents.

FULL Cover protection & ZERO RESPONSIBILITY

Includes EXTRA Cover protection plan and reduces the user (lessee) responsibility in case of damage or theft, subject to compliance with applicable law. The amount of the deposit is reduced up to ZERO. Uncovered risks: the car interior.
*In case of flat tire, the cost of vulcanization services will be reimbursed up to a limit of 25 EUR/event, based on supporting documents.

young driver (19-21)

This option is valid for drivers with age between 19 and 21 years old, having a valid driver license issued at least one year before the rental date. This service is available only for certain car classes/models. The reservation must be confirmed and fully paid with min. 3 days before rental, in order to obtain/issue the required documents. In case the documents cannot be issued in due time, the reservation can be canceled free of charge.

chauffeur service

This service includes an experienced driver who can drive your rented car the max. 8 hours/day. Additionally: +5 EUR/hour. Not included: road or bridge charges, parking fees and driver accommodation (if necessary). No deposit is required.

cross-border travel to EU countries

This service is available for certain car classes/models and for traveling to European Union countries, with limited mileage. Please let us know the countries in which you want to travel by our rented car, at least 3 days before pick-up, in order to obtain the documents needed to leave the country. In case the documents cannot be issued in due time, the reservation can be canceled free of charge.

cross-border travel to Republic of Moldova

This service is available only for certain car classes/models and for traveling to Republic of Moldova, with limited mileage. It is necessary to book this service at least 3 days before car pick-up, in order to obtain the documents needed for traveling abroad. In case the documents cannot be issued in due time, the reservation can be canceled free of charge.

child seat

navigation system (GPS)

snow chains

additional driver

In curand...

Car rental terms and conditions

Car rental is based on a contract signed between the user (lessee) and the supplier Travis Rent a Car - SC NORD TOUR SRL (lessor). We recommend carefully reading of all contractual clauses. The user (lessee) is obliged to fulfill all the conditions written in the contract. The supplier (lessor) reserves the right not to accept the rental, if it considers it necessary, without the obligation to provide any explanations.

User age and documents required

The minimum age of the user (lessee) must be 21 years. At the time of car rental, he/she should provide the following documents:
- a valid driving license for the rental car category, valid in Romania and issued at least one year before rental date;
- identity card (if it is possibly with a stable address in Romania).

An user with age between 19 and 21 years old, having a valid driving license issued at least one year before the rental date, can rent a car only by paying an additional fee. Young driver (19-21) option is available only for certain car classes/models. The reservation must be confirmed and fully paid with min. 3 days before rental, in order to obtain/issue the required documents. In case the documents cannot be issued in due time, the reservation can be cancelled free of charge.

Rates, deposit/franchise, payment methods

The provided prices are in EUR/day and include the car rental, maintenance, BASIC Cover protection plan and VAT. The fuel is not included in the price. The special rates are available on request (e.g. long term rental, cross-board rentals).

For each car listed by the online booking system, 3 types of SMART offers (BUDGET, STANDARD, PLUS) are available, with different rates depending on the services and benefits included, payment conditions and booking cancellation terms.

Besides the rental price, the user (the lessee) will pay a deposit/franchise between 100 EUR and 2000 EUR, according to rented car model. The amount of deposit/franchise will be returned back to the user (the lessee) when the car is returned in good condition. In case of damage caused to the rented car, due to user’s (lessee) fault or with an unknown author, or in case of theft of the rented car, the lessor will retain, as a damage fee, the deposit/franchise submitted by the lessee.

The value of the deposit/franchise and the responsibility of the user (lessee) can be reduced by paying an additional fee (EXTRA Cover, SUPER Cover, FULL Cover), until the time of car rental pick-up.

In case of damage to the rented car, which cannot be repaired on the spot, if the damage was not caused by the user’s (lessee) fault, the lessor will replace the vehicle (subject to availability) within 24 hours, depending on the location in which the defect was found. If the damage was caused by the user’s (lessee) fault, the lessor will request a new deposit/franchise for the delivery of a new car or the payment of a new responsibility reduction fee. If the lessor will be unable to replace the rented and damaged car, it will return to the user (lessee) the part of the rental cost, recalculated proportionally to the time the car could not be used.

The payment for car rental services will be made in advance, before car pick-up, in EUR or LEI, cash, by bank transfer or by one of the accepted credit card (VISA, MasterCard) directly in the agency or online.

Booking, reservation confirmation, guarantee/deposit, booking cancellation

The rental car booking can be done online, following the steps indicated. The booking confirmation can be made instant after the automatic check of the car`s availability in the booking system database or, for selected vehicles, on request, after the reservation has been processed by an agent and can normally take up to 3 hours. The written confirmation of the requested car ensures its availability for the requested period. The supplier will try to offer for rent, as far as possible, the reserved and confirmed car. For objective reasons (e.g. car malfunctions), after confirming the reservation, the supplier reserves the right to change the car with another car having at least the same characteristics (class, endowments) with the one initially chosen.

A reservation should be guaranteed within 24 to 72 hours after confirmation by paying in advance 50 EUR or 100 EUR (depending on the total value of the rent). At the moment of car pick-up, the user should pay the difference of the total rental value. If no prepayment will be made, the reservation might be cancelled. The booking cancellation conditions depend on the offer of each local supplier and on the package of services purchased. We recommend you to carefully read the cancellation conditions before completing the reservation process.

Rental period

The minimum rental period is 24 hours. The extension of the rent is possible up to car`s availability only with the acceptance of the local supplier (lessor) and with the payment of the rent and / or the related taxes.

Car pick-up / return

The user (the lessee) will pick up the car clean, with full tank and will return it in the same conditions – with full tank. Otherwise, it will pay 2 EUR + VAT per litre of the fuel shortage + a service fee of 20 EUR. Car pick up / returning can be done free of charge in the locations where there are approved local suppliers. If there is no availability or a supplier in a certain location, cars from other locations can be delivered and taxes will be applied according to the offer generated online.  Car pick up / returning outside the supplier`s working hours will be charged according to the offer generated online.

Additional driver

Any additional driver has to meet at least the same conditions as the rental contract holder. For a rental, up to 3 additional drivers can be accepted for a fee. 

Protection plans and user responsibility 

Additional services

On request, for a fee, additional services are available, such as chauffeur, GPS navigation system, child seat, snow chains, prepaid fuel etc. Also, there are available transfer services and local tours with a chauffeur-guide.

Geographical area

The car rental is made for Romania territory only.  For cross border travel with the rented car, an additional fee is applied (available at "Additional services") and a written authorization from the lessor is required. For safety reasons, the car can be monitored by GPS.

Cross border car rental is available for selected car classes and models. The reservation must be confirmed and fully paid with min. 3 days before the time of the rental, in order to obtain the documents needed to leave the country. In case the documents cannot be issued in due time, the reservation can be canceled free of charge.

Penalties and fees

All penalties, road fees, parking etc., the car maintenance/cleaning during the rental period will be paid by the user (the lessee). The loss of car documents will be charged with 100 EUR, and the loss of keys will be charged additionally with 200 EUR - 1000 EUR. The damage of certain sides of the rented vehicle (wheels, seats, etc.) will be charged according to the signed contract. Smoking is prohibited inside the rented cars. In case the user or one of the passengers smokes inside the car, a fee of EUR 100 will be paid for sanitation.